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Shaping Europe’s digital future

EU study informs of eCall service gaps as 2G/3G networks shut down

  • REPORT / STUDY
  • Publication 28 May 2026

A new study commissioned by the European Commission informs over the future of 112-based eCall, the life-saving emergency system in vehicles, as national mobile operators phase out older 2G and 3G networks and migrate to 4G and 5G networks.

A person holding a smartphone, typing on the screen.
© s-cphoto

Conducted by LS Telcom, the report finds that without intervention, an estimated 64 million vehicles could lose eCall functionality due to uncoordinated network shutdowns across the EU. While aftermarket solutions are not expected before 2030, the study highlights regulatory, technical, and operational challenges in maintaining 2G or 3G connectivity until then.

Key findings include:

  • A fragmented approach among Member States, with varying shutdown timelines.
  • A reliance on market-led solutions, risking gaps in emergency response coverage.
  • A recommendation for the European Commission to issue formal guidance, urging Member States to preserve at least one circuit-switched network until at least 2030.

The proposed measures aim to provide regulatory certainty for network operators while allowing flexibility for national implementation.

The study evaluates potential solutions, including spectrum licence adjustments, network sharing, and financial incentives, but stresses that coordinated action is critical to prevent disruptions to this life-saving service.

Access the full report and the executive summaries.

Read more about 112 - the EU's emergency phone number.