Following the sale of illegal products in France and several public reports, the Commission suspects that Shein's system may pose a systemic risk for consumers across the entire European Union.
The Commission is now formally asking the platform to provide detailed information and internal documents on how it ensures that minors are not exposed to age-inappropriate content, in particular through age assurance measures, as well as how it prevents the circulation of illegal products on its platform. The Commission is also inquiring about the effectiveness of such mitigation measures adopted by Shein.
The DSA requires Very Large Online Platforms (VLOPs), like Shein, to assess and adequately mitigate systemic risks, such as risks to minors or the spread of illegal content, that may arise from their systems, as well as from the design or functioning of their services.
The Commission is actively monitoring compliance by VLOPs, including Shein, with their obligations under the DSA across the European Union, and it stands ready to take action. This is the third RFI that the Commission sent to Shein.
Find out more about the Digital Services Act (DSA).