The first section of this report examines the perceptions and expectations about the future use of digital technologies in daily life. It explores whether digitalisation is viewed as beneficial or challenging and assesses the anticipated importance of digital tools by 2030 in areas like private life, education, work, and healthcare. Additionally, it identifies which developments, such as improved infrastructure, accessibility, or digital skills, are deemed most crucial for facilitating digital transformation.
The second part focuses on public support for the EU's Digital Decade policy key objectives. It evaluates which digital actions citizens believe should be prioritised by public authorities to ensure that Europe's digital future is inclusive, secure, and aligned with European values. This includes perspectives on digital skills training, digital public services, and equitable access to technology.
The third and fourth sections address specific digital challenges affecting individuals' online experiences, with particular attention to geo-blocking and the protection of minors. Highlighting ongoing barriers consumers face in accessing cross-border content and services and examining concerns about children's safety online amid increasing exposure to harmful content and digital risks.
Finally, the report delves into the broader issue of digital rights and principles within the EU. It assesses citizens' awareness of their rights in the digital environment, such as privacy and freedom of expression, and evaluates public opinion on the EU's and national governments' effectiveness in protecting these rights. This section offers insight into public trust in institutions to uphold a digital environment that reflects core democratic values and safeguards all users.
Read more about:
- the 2025 State of the Digital Decade package
- the European Declaration on Digital Rights and Principles