Digital Decade 2024: Special Eurobarometer report

The first part of this report focuses on the perceptions among EU citizens of the increasingly critical role that digital technologies will play in their lives, and their expected impact in the foreseeable future. The report starts by looking at perceptions of whether digitalisation of daily public and private services is making lives easier or more difficult. Respondents were then asked how important they expect digital technologies to be by 2030, in a range of different aspects of daily life. The report then examines how significantly respondents expect various improvements will facilitate their daily use of digital technologies.

The second part of this report explores support and priorities for the Digital Decade policy programme, by examining the perceived importance of different actions related to digital technologies and the action of public authorities.

The third section focuses on the Digital Service Act and the impact of online issues on citizens by examining issues related to digital technologies and their impact on citizens.

The fourth and final part of the report looks at digital rights and principles. It examines the awareness of EU citizens on the application and protection of fundamental rights in the online environment. Respondents were also asked to indicate how well they think that the EU protects their rights in the online environment, and to indicate how well they think digital rights and principles are applied in their country, on a range of different issues.