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Shaping Europe’s digital future

eGovernment Action Plan

The eGovernment Action Plan set goals to modernise digital public services and make the EU a better place to work, live and invest.

    eGovernment procedures improve businesses by creating online procedures to set up a business, obtain government certificates, and for tax related matters

The eGovernment Action Plan enables people across the EU to fully enjoy the benefits of digital public services. The plans set goals to:

  • set up a Digital Single Gateway enabling users to obtain all information, assistance and problem solving services needed to operate efficiently across borders;
  • interconnect all business registries and insolvency registers and connect them to the eJustice portal, which will become a one-stop shop;
  • pilot the 'once-only' principle for businesses across borders so they only need to provide information to a public administration in one EU country and if permitted it is then re-used between different countries;
  • help EU Member States develop cross-border eHealth services such as e-prescriptions;
  • accelerate the transition to e-procurement and implementation of the once-only principle in public procurement.

In order to achieve its objectives, the eGovernment Action Plan identified 20 actions addressing at least one of the following policy priorities:

  • modernising public administrations using key digital enablers;
  • enabling mobility of citizens and businesses by cross-border interoperability;
  • facilitating digital interaction between administrations and citizens or businesses for high-quality public services.

Further actions may be proposed either by the Commission or by stakeholders, including EU countries and public administrations at all levels.

Latest News

Commission opens calls to invest over €176 million in digital capacities and tech

The European Commission opened a new set of calls for proposals under the 2023-2024 Work Programmes of the Digital Europe Programme to strengthen digital capacities across EU. These calls are open to businesses, public administrations, and other entities from the EU Member States, EFTA/EEA countries, and associated countries. The budget for this set of calls is over €176 million.

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