Skip to main content
Shaping Europe’s digital future

Use of Internet and Online Activities in the Digital Economy and Society Index

The Commission measures the number of people using the Internet across the EU and what activities they use it for.

    DESI 2020 figures across the Member States for Use of Internet Services

Digital Economy and Society Index Report 2020 - Use of Internet Services

Internet use continued to increase year-on-year with 85% of Europeans surfing the internet at least once per week (up from 75% in 2014). In this category, figures range from 67% in Bulgaria to 95% in Denmark. The use of video calls has grown the most, from 49% of internet users in 2018 to 60% in 2019. Internet banking and shopping are also more popular, being used by 66% and 71% of internet users respectively. In contrast, only 11% of Europeans completed a course online in 2019.

 

Download (.pdf)  the report: DESI 2020 - Use of Internet Services

Download (.pdf)  the report: DESI 2020 - Cybersecurity

 

Archive Documents

Documents 2019

Documents 2018

Documents 2017

Documents 2016

Documents 2015

Documents 2014

 

Latest News

PRESS RELEASE |
Digital Economy and Society Index 2021

The Commission published the results of the 2021 Digital Economy and Society Index (DESI), which tracks digital progress made in EU Member States in key areas.

DIGIBYTE |
Commission publishes analysis on macro-economic potential of digital transformation by independent consultant

The Commission is publishing a report done by their independent consultant on the macro-economic potential of the digital transformation of the European economy. The paper looks into the challenges that the EU faces, including the COVID-19 implications, and the ways to address them to achieve the aims set out in the strategy on Shaping Europe’s Digital Future.

NEWS ARTICLE |
Join, Boost, Sustain: the European way of digital transformation in cities and communities

In times when cities are looking to digital solutions to tackle a growing range of interconnected challenges, a number of organisations representing European cities have recently taken the initiative to find a common ‘European way’ for the digital transformation of sustainable cities and communities by ensuring data and technological sovereignty in the European Union. The European Commission and the Committee of the Regions support the initiative.

Related Content

Big Picture

The Digital Economy and Society Index (DESI)

The Digital Economy and Society Index (DESI) summarises indicators on Europe’s digital performance and tracks the progress of EU countries.

See Also