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Shaping Europe’s digital future

Use of Internet and Online Activities in the Digital Economy and Society Index

The Commission measures the number of people using the Internet across the EU and what activities they use it for.

    DESI 2020 figures across the Member States for Use of Internet Services

Digital Economy and Society Index Report 2020 - Use of Internet Services

Internet use continued to increase year-on-year with 85% of Europeans surfing the internet at least once per week (up from 75% in 2014). In this category, figures range from 67% in Bulgaria to 95% in Denmark. The use of video calls has grown the most, from 49% of internet users in 2018 to 60% in 2019. Internet banking and shopping are also more popular, being used by 66% and 71% of internet users respectively. In contrast, only 11% of Europeans completed a course online in 2019.


Download (.pdf)  the report: DESI 2020 - Use of Internet Services

Download (.pdf)  the report: DESI 2020 - Cybersecurity


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