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Shaping Europe’s digital future

eArchiving - Support Desk

eArchiving support desk provides users information on the eArchiving specifications.


The eArchiving Support desk

TheeArchiving support desk is the primary contact point for institutions and organisations to whom we provide support regarding questions and requests related to theeArchiving specifications and components.

We offer the following services:


Support desk provision

The support desk is set up to address issues, questions, and feedback that organisations and institutions might  have related with any eArchiving service.


Onboarding service for new organisations

This service aims to assist and give guidance to organisations and institutions that want to implement or receive training in the eArchiving specifications and components.


You can contact us via email ( for your questions, comments about eArchiving and advice on implementing, integrating and testing in your solution!

Check the privacy statement before sending your questions and comments. 

Related Content

Big Picture

eArchiving Initiative

The eArchiving Initiative provides core specifications, software, training and knowledge to help people store information for longer.

See Also

eArchiving Glossary

The eArchiving Glossary gives an overview about the main terms used in the context of the eArchiving initiative including the specifications and tools.

eArchiving - get involved

The eArchiving initiative counts on organisations and institutions to share knowledge and build the eArchiving community.

eArchiving - Conformance Seal

The eArchiving Conformance Seal is a sign of quality of digital archiving, long term preservation, and data management following standards and best practices.

eArchiving - Technical Specifications

In order to create and adapt your archive, or develop your own application, you can refer to our technical specifications to ensure it conforms with the eArchiving standards.