Intra-EU communication caps
Intra-EU communication caps apply from 15 May 2019. This means any retail price charged to consumers for regulated intra-EU communications shall not exceed €0,19 (+ VAT) per minute for calls and €0,06 (+ VAT) per SMS message.
The regulation introducing intra-EU caps ensures that these rules will not distort competition, innovation and investment. That means that NRAs may, in exceptional circumstances, grant a derogation from the price regulation of intra-EU communications. The derogation is intended for exceptional circumstances, where the application of the price-caps would significantly impact a provider's capacity to sustain its existing prices for domestic communications.
The cap applies to calls and SMS from one EU Member State to other EU Member States plus Iceland, Liechtenstein and Norway. For calls and SMS originating in Norway, Iceland and Liechtenstein the rules are applicable from the date they are incorporated in the EEA agreement.
Intra-EU communications in the past
The new rules will ensure that consumers are protected from excessive prices for intra-EU communications. In the past, the prices of these services to call abroad in the EU, in some Member States, largely exceeded the prices for domestic calls and there were significant price differences between EU countries.
Before Intra-EU communications were capped, the average standard price of a fixed or mobile intra-EU call tended to be three times higher than the standard price of a domestic call. While the standard price of an intra-EU SMS was more than twice as expensive as a domestic one. In some cases the standard price of an intra-EU call was up to ten times higher than the standard price for domestic calls.
EU rules enshrine the principle of open Internet access: internet traffic shall be treated without discrimination, blocking, throttling or prioritisation.
ICT specifications ensure that products can connect and interoperate with each other, boosting innovation, and keeping ICT markets open and competitive.
The EU's electronic communications policy improves competition, drives innovation, and boosts consumer rights within the European single market.
The connectivity toolbox offers guidance for the deployment of fibre and 5G networks. These networks will offer significant economic opportunities.
Wireless communications, via public or private networks, use radio spectrum, i.e. a range of radio waves, to carry information. Such communication can be between people, people and machines or systems (“things” more general) or between things. In this context, radio spectrum is...
5G is the critical new generation network technology that will enable innovation and support the digital transformation.
Need help? 112 is your life-saving number! 112 is the European emergency phone number, available everywhere in the EU, free of charge.
As you travel across the EU, you can use your phone to call, text and use data just like you do at home. The minutes of calls, SMS and data that you use abroad in the EU are charged the same as at home.
Satellite broadband is available to provide fast internet connectivity throughout every EU country.
The European Commission is supporting EU businesses, project managers and authorities in increasing network coverage to reach the EU’s Gigabit Society goals.