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Broadband in Croatia

Croatia’s strategy contains basic principles such as service and technological neutrality, net neutrality and inclusion of broadband internet access among universal services.

Summary of broadband development in Croatia

There are specific objectives arising from the Croatian Broadband strategy. These include ensuring effective competition, availability of broadband access and encouraging demand for broadband services by citizens and business entities. In underserved areas, the Croatian strategy suggests ensuring broadband access by applying mobile communications technologies, such as UMTS, LTE and WiMAX.

National broadband strategy and policy

Responsible authorities

  • The Ministry of the Sea, Transport and Infrastructure (Ministarstvo mora, prometa i infrastrukture) is the central state administrative body with expertise and responsibility for administrative tasks in the area of electronic communications including broadband policy and strategy. Through the Directorate for air traffic, electronic communications and postal services, it is in charge of preparing proposals for strategies, studies, guidelines, programmes and implementation plans. It establishes the general principles and objectives of the policy for the development of electronic communications networks and services, including broadband infrastructure.

  • The Croatian Regulatory Authority for Network Industries HAKOM (Hrvatska regulatorna agencija za mrežne djelatnosti) ensures market competition, stable growth and environment for innovations in the electronic communications and postal services market.

Main aims for broadband development

The Croatian National Broadband (NGN) Plan consists of four parts:

The Strategy for Broadband Development in the Republic of Croatia for 2016–2020, adopted in July 2016, aims at achieving full broadband deployment by a technology neutral approach ensuring conditions for an open and equal legislative framework. The strategy also focuses on the encouragement of broadband supply and demand for electronic services as well as on ensuring effective competition in the telecommunications sector. Croatia’s overall broadband objectives are convergent with the DAE (100% coverage with 30 Mbps and 50% take-up rate for 100 Mbps until 2020). The estimated budget for the implementation of the Strategy measures is circa EUR 770 million.

The National Plan for the Development of Broadband Access 2021-2027 is under preparation.

Main measures for broadband development

  • Broadband mapping: HAKOM has developed and updates a central mapping tool, Interactive GIS portal, which provides information about the availability of broadband access, a consolidated plan of mobile communications operators as well as publications of intents for deployment and bandwidth speeds.

  • Project of unification and better management of surplus of fibre optic infrastructure of public companies majority-owned by the Republic of Croatia (OSI) was launched in January 2013. The main objective is the integration and better management of surplus fibre optic infrastructure of public companies, that represents a core part of the Croatian broadband network with a length of 8.000 kilometres.

National broadband financial instruments

The National Framework Programme for the Development of Broadband Backhaul Infrastructure in Areas Lacking Sufficient Commercial Interest for Investments (ONP) is a national (umbrella) broadband state aid scheme. Besides general state aid rules, ONP also brings guidelines for local municipalities for implementation of individual projects within ONP. The total estimated (maximum) funding at the national level for the framework programme amounts to EUR 257.9 million, of which EUR 123.1 million is to be financed from ERDF and the remaining EUR 134.8 million to be covered by the EIB loan. Both sources of funding (ERDF and EIB loan) represent grants for public authorities at local and regional level (cities, municipalities and counties). It is expected that the contribution of private funds in co-financing NGA broadband networks during the implementation of the Programme will amount to EUR 120 million. The average annual budget of the Programme in 2016 - 2023 amounts to EUR 31.5 million. The Croatian Regulatory Authority for Network Industries (HAKOM) has been determined as a holder of the ONP.

The national programme for broadband backhaul infrastructure (NP-BBI) covers state aid measures for backhaul portion of NGN network in white areas and aims at developing the national NGN broadband backhaul, as a network segment interconnecting NGA networks and national core networks. The Programme was endorsed by the European Commission and will be carried out through a public investment model. The passive fibre infrastructure will be designed and built and retained in permanent public ownership. After the infrastructure is built, it will be offered to operators on the market at equal terms. Based on the results of public consultations, the Programme aims to cover at least 540 settlements, which are initially prioritised and set as targeted settlements (at least 25% of population), located in suburban and rural areas of Croatia. The overall estimated (maximum) budget of the measure is EUR 101.4 million, of which EUR 86.2 million (85%) will be funded by ERDF and the remaining EUR 15.2 million (15%) by national funds. The annual budget of the scheme amounts to EUR 14.5 million for the period 2017-2023.

Data on broadband development and technologies in Croatia

For the latest data on broadband coverage, subscriptions and penetrations, coverage of different broadband technologies and costs check the scoreboard reports and the country reports of the Digital Economy & Society Index (DESI).

Spectrum assignments for wireless broadband

For details on harmonised spectrum assignments consult the European 5G Observatory.

National publications and press documents



Contact information

BCO Croatia (national Broadband Competence Office): Croatian Regulatory Authority for Network Industries, Development Programmes Department (HAKOM, Hrvatska regulatorna agencija za mrežne djelatnosti)

Address: Roberta Frangeša Mihanovića 9, 10110 Zagreb, Croatia
Contact via email
Phone: +385 1 7007371

Ministry of the Sea, Transport and Infrastructure (Ministarstvo mora, prometa i infrastrukture)

Address: Prisavlje 14, 10000 Zagreb, Croatia
Contact via email1 or email2
Phone: +385 1 6169 -060 / -110


Two weeks left to apply for the European Broadband Awards 2022

All projects delivering broadband internet to citizens that are advanced in implementation, targeting rural or urban areas, supported by private or public investors, local, regional, national or cross-border are welcome to apply for the European Broadband Awards by 31 January 2022. The winners will receive an EU Broadband Award and will be showcased by the European Commission as good examples in social media and websites.

Harnessing innovation to unlock the potential of rural and remote areas

Digitalisation has enormous potential to transform life and opportunities in rural and remote areas. Our recent experience has proven that digitalisation can bridge physical distances to bring opportunities and services to us no matter where we live – so long as we have good digital connectivity. Yet, paradoxically, the exponential role of digital connectivity, services and skills over the past couple of decades has exacerbated rural-urban disparities, where it should have healed them.

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Broadband in Romania

Romania’s broadband plan focuses on building up a national broadband network as a first step towards achieving the targets set by the Digital Agenda for Europe.

Broadband in Portugal

Portugal’s NGA coverage is slightly below EU average. The Agenda Portugal Digital aims at development of a digital infrastructure that allows citizens to take advantage of the new opportunities offered by technologies.

Broadband in Poland

Poland’s national broadband plan foresees that 100% of households should have access to internet connectivity of at least 30 Mbps by 2020. 50% of households should have internet connectivity of 100 Mbps by 2020.

Broadband in the Netherlands

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Broadband in Malta

Malta’s broadband policy is technology neutral and favours a competitive market environment.

Broadband in Luxembourg

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Broadband in Lithuania

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Broadband in Latvia

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Broadband in Italy

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Broadband in Germany

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Broadband in Finland

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Broadband in Estonia

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Broadband in Denmark

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Broadband in Cyprus

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